Kaley Urban
Experience
Languages
English, Native
Spanish, Conversational
Work
experience
Sr. Sales Development, Johanson Group
Founding Sr. Sales Development Rep. January 2024 - Present
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Q1 2024 - 118% quota attainment
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Q2 2024 - 115% quota attainment
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In less than 6 months, sourced 120+ demos with a 97% show rate and $271k+ in closed won business
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Areas of Responsibility: Sales Development, Strategic Partnership Management (Business Development), Event Planning, and Marketing
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Planning and Execution of 7 events annually: Creation of event marketing campaigns, event promotion, booth management, coordinated event logistics, pre-event and post event outreach.
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Piloted the creation of the sales development department and sales playbook that served as the standard operating procedure for the team. Championed the integration of a new tools and system to better serve the whole sales department
Sales Development, Drata
Sr. Sales Development Representative July 2023 - January 2024
Sales Development Representative January 2022 – July 2023
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Q1 2023 -104% quota attainment
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Q1 2023 - 3x ACV attainment (highest on team)
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Q4 2022 - 103% quota attainment
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Sourced 3M+ in Qualified ACV from 300+ Demos and $900K in closed won business
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Leader of the sequence committee: Developed outbound sales messaging for email, phone, and linkedin. Created sequences, templates, snippets and personalization examples for distribution across the whole organization.
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Member of the culture committee (ensuring our team functions well as a whole) and leader of weekly call blocks
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Generate a qualified new business pipeline for the account executive team to close and onboard as new customers.
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Manage an outbound new business pipeline, and accurately prioritize their status from sales-ready opportunity to qualified opportunity in order to prioritize leads for the sales team.
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Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of activity including outbound cold calls, emails, social selling, & searching for new avenues to prospect.
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Conducted high-level conversations with C-Suite executives in prospective accounts to assist AEs in discovery through social & active listening skills to understand and uncover customer needs, level 2 pains & business problems to effectively communicate the gains of our platform.
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Assist in onboarding, ongoing training and mentoring of new sales reps across all segments. Facilitating 1:1 coworking with 5 new reps to accelerate their onboarding including: tech stack training, mock calls, role plays, email outreach, social selling and time blocking.
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work with at risk reps to figure out areas of improvement and create an action plan prior to them being placed on PIPS
State Farm
Manager September 2021 - February 2022
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exceed quarterly goals for 2 of 2 full quarters working as a licensed agent.
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Spearheaded our team of interns and developed a new training process for onboarding of new agent aspirants,
while continuing all duties of a licensed specialist
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Provided immediate troubleshooting to a team of 7 agents and interns, while maintaining administrative duties and
servicing our book of business.
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Oversaw business development initiatives and planned and executed marketing campaigns, social media campaigns
and community events to promote our brand.
Multi-line Account rep. March 2021 - December 2021
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Developed professional relationships with clients through building rapport and creating personalized insurance plans after analyzing their current policies.
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Assist in supervising, recruiting, training, and mentoring interns and incoming specialists.
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Manage our current $2.2+ Million book of business utilizing Salesforce while bringing in new clients through lead generation.
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Cultivate relationships with current and prospective clients to provide an enhanced sales experience.
Sales and Marketing Intern, Maximum One.
May 2020 – June 2021
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Used critical thinking to break down problems, evaluate solutions and make decisions.
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Conducted market research, gathered information from multiple sources and presented results to Realtors and Real Estate Agents.
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Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote a safe working environment.
Medical Scribe, Florida Orthopedic Associates.
July 2019- December 2020
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Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
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Accepted dictated notes and produced professional documents with outlined information.
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Accompanied physicians through day in fast-paced, stressful environments.
Covid-19 Screener, Florida Orthopedic Associates.
April 2020 - August 2020
Volusia County
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Screens patients before entering the office per CDC recommendations during the COVID-19 pandemic
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Cross trained in house to assume the roles of medical assistant, check-in, check-out and filled in as needed
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successfully answer all questions patients had about patient care during the pandemic
Sales Development, OnScreen Media.
May 2018 – May 2019
Greater Orlando and Jacksonville Area
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Maintaining detailed account records and track leads in our CRM database.
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Handles media placement within the cinema advertising network and programmatic media space.
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Coordinates and develops strategies on business development and networking initiatives.
Skills
Tools:
Salesforce, Hubspot, Outreach, ZoomInfo, Seamless, Sales Navigation, Gong, ChiliPiper, Atrium, Apollo, Outreach
Sales Methodologies:
MEDDIC, BANT, Challenger, Sandler, SPIN Selling
B.B.A.
Bachelor of Business Administration
Stetson University
Major: Sports Business, Professional Sales
Cumulative GPA: 3.3
Organizations:
Teachers Apprentice (Fall 2020)
Family Enterprise Center (2020 - 2020)
Kappa Alpha Theta, (2018 - 2020)
Business Ethics Case Competition Team (2019 - 2020)
Centurion Sales Program (2017 - 2020)
Sports Business Association (2017 - 2020)
Diamond Darlings (2017 - 2019)
Alpha Kappa Psi (2017-2018)
Y A L E
Certificate in Psychology
Yale University
Certificate in Psychology - The Science of Well-Being